Cookie Policy

This Cookie Policy explains how Deheritance ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website deheritance.com. It explains what these technologies are, why we use them, and your rights to control our use of them in accordance with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to website operators.

Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the basic operation of our website. They enable core functionality such as page navigation, access to secure areas, and session management. You cannot opt out of essential cookies as the website cannot function properly without them.

• Session management — Maintaining your session as you navigate between pages.
• Security — CSRF protection and authentication tokens.
• Cookie consent — Storing your cookie preference choices.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these services may not function properly.

• Language preferences — Remembering your preferred language or region.
• UI customisation — Storing your display preferences (e.g., dark/light mode).
• Form data — Pre-filling forms with previously entered information.

2.3 Statistics / Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. All data collected is aggregated and therefore anonymous. These cookies help us improve the website's structure, content, and user experience.

• Page visits — Which pages are visited most frequently.
• Traffic sources — How visitors find our website.
• Error tracking — Recording errors that occur to improve reliability.

2.4 Marketing Cookies

Marketing cookies are used to track visitors across websites. They may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personal information but uniquely identify your browser and internet device.

• Remarketing — Displaying targeted ads based on your previous visits.
• Social media sharing — Enabling social media features and tracking.
• Conversion tracking — Measuring the effectiveness of our campaigns.

3. Your Rights Under GDPR

Under the GDPR and the ePrivacy Directive, you have the following rights regarding cookies:

• Right to be informed — You have the right to know what cookies we use and why (this policy fulfils that requirement).
• Right to consent — Non-essential cookies are only set after you have given explicit, informed consent.
• Right to withdraw consent — You can change or withdraw your cookie consent at any time by clicking the "Cookie Preferences" link in the footer of any page.
• Right to refuse — You can decline all non-essential cookies without any impact on accessing the website's core functionality.

4. Managing Your Cookie Preferences

You can manage your preferences in two ways:

4.1 Our Cookie Consent Banner

When you first visit our website, a cookie consent banner is displayed at the bottom of the page. You can:

• Accept All — Enable all cookie categories.
• Deny All — Refuse all non-essential cookies.
• Preferences — Open the preference centre to choose exactly which cookie categories to enable or disable.

You can revisit your preferences at any time by clicking the "Cookie Preferences" link in the website footer.

4.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically:

• View the cookies stored on your device.
• Delete individual or all cookies.
• Block cookies from specific or all websites.
• Set your browser to notify you when a cookie is being set.

Please note that blocking all cookies may affect the functionality of this and other websites you visit.

5. Data Retention

Your cookie consent preference is stored locally on your device and does not expire until you clear your browser data or change your preferences. We do not retain server-side logs of individual cookie consent choices beyond what is necessary for legal compliance.

6. Third-Party Cookies

Some cookies may be placed by third-party services that appear on our pages. We do not control the setting of these cookies. You can check the third-party websites for more information about their cookies and how to manage them.

Third-party services we may use include:

• Payment processors (Stripe, PayPal)
• Analytics providers
• Social media platforms

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to periodically review this page for the latest information on our cookie practices.

8. Contact Us

If you have any questions about our use of cookies or this policy, please contact our Data Protection team at:

Deheritance Data Protection Team
privacy@deheritance.com